Privacy Policy

Privacy Policy for BornHere

Effective Date: [Insert Current Date, e.g., October 26, 2023]

BornHere (referred to as "we", "us", or "our") operates the BornHere app, the birthday card service, and the websites bornhere.app, bornhere.com, and bornhere.online (collectively, the "Service").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By accessing or using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access or use the Service.

1. Information We Collect

We collect various types of information for different purposes to provide and improve our Service to you.

1.1. Information You Provide Directly

Account Information: When you create an account, we may collect your name, email address, and a password (which is stored in an encrypted format).
Birthday Card Content: To create and send birthday cards, you provide information such as recipient names, recipient email addresses, your name (as the sender), custom messages, and any photos or images you choose to upload for the card.
Payment Information: When you make a purchase, payment information (such as credit card details) is processed by our third-party payment processor. We do not store your full payment card details on our servers.
Communications: If you contact us directly, we may receive additional information about you, such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you choose to provide.

1.2. Information Collected Automatically

Usage Data: We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
Device Information: We may collect information about the device you use to access our Service, including but not limited to, the device type, operating system, unique device identifiers, and mobile network information.

2. How We Use Your Information

We use the collected data for various purposes, including:

To provide, operate, and maintain our Service.
To create and deliver birthday cards according to your specifications.
To process your transactions and manage your orders.
To manage your account and provide you with customer support.
To send you notifications related to your cards (e.g., delivery confirmations, upcoming birthdays).
To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes (where you have consented).
To understand and analyze how you use our Service and to improve and personalize your experience.
To develop new products, services, features, and functionality.
To find and prevent fraud and to ensure the security of our Service.
To monitor the usage of the Service.
To detect, prevent, and address technical issues.
To comply with legal obligations.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies: Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. We use cookies to enable certain functions of the Service, provide analytics, store your preferences, and enable advertisements delivery, including behavioral advertising.
Other Tracking Technologies: Beacons, tags, and scripts are also used to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

4. Disclosure of Your Information

We may share your information in the following situations:

With Service Providers: We may share your information with third-party service providers to perform functions on our behalf, such as hosting, data analysis, payment processing, email delivery, customer service, and marketing assistance.
For Business Transfers: If BornHere is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). We may also disclose your data in the good faith belief that such action is necessary to:
- Comply with a legal obligation.
- Protect and defend the rights or property of BornHere.
- Prevent or investigate possible wrongdoing in connection with the Service.
- Protect the personal safety of users of the Service or the public.
- Protect against legal liability.
With Your Consent: We may disclose your personal information for any other purpose with your consent.
Aggregated or Anonymized Data: We may share aggregated or anonymized information that cannot reasonably be used to identify you with third parties for various purposes, including business or research purposes.

5. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. We implement reasonable administrative, technical, and physical safeguards designed to protect the personal information you provide against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use.

6. Data Retention

We retain your Personal Data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

The Right to Access: You have the right to request copies of your Personal Data.
The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.
The Right to Erasure ("Right to be Forgotten"): You have the right to request that we erase your Personal Data, under certain conditions.
The Right to Restrict Processing: You have the right to request that we restrict the processing of your Personal Data, under certain conditions.
The Right to Object to Processing: You have the right to object to our processing of your Personal Data, under certain conditions.
The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at [email protected].

8. Children's Privacy

Our Service is not intended for use by children under the age of 13 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Third-Party Links

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. International Data Transfers

Your information, including Personal Data, may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. If you are located outside of the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

BornHere will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "Effective Date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: [email protected]